Public Administration Organizational Hierarchy

Question: Describe about the Public Administration for Organizational Hierarchy. Answer: Public Administration Public administration refers to all activities conducted by the government. Public administration as a discipline has designed ethical standards and values even though it only mirrors the society beliefs, cultural norms and realities. The government through public administration provides citizens with both indirect and direct service. Direct services include electricity, mail delivery, and mortgage insurance. Indirect services, on the other hand, refer to services offered by private contractors after they have been paid by the government to provide such services (Raadschelders, 2011). An example of indirect services includes the construction of dams, infrastructures, and space shuttle. Public administration is also bounded and created by the legal institutions. Overview of Saudi Aramco Organizational Hierarchy Saudi Aramco is recognized as the global leader in the marketing, distribution, refining, production, and exploration of oil. The companys infrastructure gives it an added advantage in the scale of reliability, operational, production, and technical advances. For this reason, the company has organized itself in such a way that it ensures that it commands a leadership position in the energy industry. Regarding governance, the companys Board of Directors are at the top of the hierarchy and are expected to steer the company affairs, act as the company steward, and guide the management towards realizing the long-term strategy of the company(Saudi Aramco, 2014). Additionally, the board of directors guides the management in assessing the company risk, opportunities, and controls to mitigate internal and external risks. The corporate management staffs are expected to realize the organization mission which is to cherish the thriving business practices and values that have made the organizati on the leading company in chemicals and energy production. Figure 1: Saudi Aramco Hierarchy Overview of the Management System of Saudi Aramco Management system is defined by Griffin (2007) as systematic frameworks created to manage the processes, procedures, and policies of an organization as well as enhance improvement. The adoption of an excellent management system manages risk, improves operations, and enhances stakeholder confidence. Saudi Aramco requires its suppliers to adopt a suppliers safety management system so that they can exceed or comply with the occupational health and safety standards required by the international management system. The company also makes use of CADMATIC tool to transform its PDS models into eBrowser models (Cadmatic Software Solutions, 2015). These models play an essential role in integrating the company corporate systems including OsiSoft Pi that enhances data visualization, RBI risk analysis, iPlant, and the inspection systems. The company employees through these virtual systems can utilize the 3D model to scan various departments in the organization and obtain any documentation connecte d to the systems and equipment. They achieve this by clicking the objects they wish to retrieve in the model. In-Depth Analysis of the Role of Management in Effective Work Processes The role of management in effective work process is to plan work and set expectations; reward good performance, periodically rate performance, and continuously monitor performance (Leonard, 2013). Regarding planning, effective managers channel their focus in setting performance goals and expectations for the human resources with the primary objective of realizing organizational objectives. Employee engagement in the planning process is crucial in understanding the goals of the organization, what the organization expects from them, and what they are supposed to do. The management is also expected to design performance elements that are achievable, equitable, verifiable, understandable, and measurable. Having these elements in place makes employees accountable about their work responsibilities or assignments. It is also the role of the management to monitor projects and assignments on continuous basis. Through monitoring, managers can provide employees with continuous feedback regarding their advancement in achieving the goals of the organization. In addition to monitoring, it is the role of the management to address and evaluate employees development needs. Addressing employees needs is achieved via issuing assignments that requires critical thinking, through training, and boosting work processes (Cohen, Eimicke Heikkila, 2008). Through developmental and training opportunities, employees are motivated to improve their performance, strengthen their work-related competencies and skills and in embracing change. Summarizing staff performance is also essential in enhancing effective work processes. Through the summary, the management is in a position to review and compare employee performance across different periods. Through this strategy, the management is able to differentiate between top performers and low performers and design strategies that will improve the productivity of all employees. Recognizing staffs for their exceptional performance is also crucial in enhancing organizational productivity. The management should use both financial and nonfinancial rewards to congratulate their employees. Examples of rewards that the management should utilize include time off, cash, and saying thank you among others. Based on the analysis, it is important for organizations such as Saudi Aramco to comprehend that its success is not only determined by having the right resources and strategy. On the contrary, it also depends on the ability of the management to support, direct, and harness individuals and teams in delivering the objectives and mission of the organization. Flow of communication within Saudi Aramco There are five ways through which communication flows in the organization, and they include external communication, diagonal communication, and lateral communication, upward and downward communication (Guffey Loewy, 2010). Downward communication refers to the flow of communication from the management to employees at the bottom of the hierarchy. The upward flow of communication, on the other hand, is the flow of information from the subordinates to the top management and is used by employees to air their grievances and provide management with suggestions on how they can boost their productivity and morale. Lateral communication occurs between managers, between peers, and other members who hold the same position in the organization. Diagonal communication occurs between employees and the management whereas external communication results between external groups including financial institutes, banks, vendors, suppliers, and the manager (Guffey Loewy, 2010). For Saudi Aramco, downward c ommunication is used because it is the board of directors who guides all other staffs in the organization toward realizing the organization objectives. Besides, the company does not support a clear and honest two-way communication between staffs and the management (Al-Mallah Regondola, 2014). For this reason, employees feel dissatisfied with their jobs because they cannot air their grievances. References Al-Mallah, M.Y., Regondola, A.A.(2014).Work Attitudes of Employees of Saudi Aramco: Its Relation to Work Satisfaction. International Journal of Technology Enhancements and Emerging Engineering Research, 2(10): 50-56. Cadmatic Software Solutions.(2015). Saudi Aramco. Retrieved from, https://www.cadmatic.com/en/references/saudi-aramco.html Cohen, S., Eimicke, W. B., Heikkila, T. (2008). The effective public manager: achieving success in a changing government. San Francisco, Jossey-Bass. Griffin, R. W. (2007). Fundamentals of management: core concepts and applications. Boston, Mass, Houghton Mifflin. Guffey, M. E., Loewy, D. (2010). Business communication: process and product. Mason, OH, South-Western/Cengage Learning. Leonard, E. C. (2013). Supervision: concepts and practices of management. Mason, OH, South-Western Cengage Learning. Raadschelders, J. C. N. (2011). Public Administration: The Interdisciplinary Study of Government. New York, N.Y: Oxford University Press. Saudi Aramco.(2014). Saudi Aramco. Retrieved fromhttps://www.saudiaramco.com/content/dam/Publications/Journal-of-Technology/Winter2014/JOT_Winter_2014.pdf